Payment Policy
1. Accepted Payment Methods
We support the following global, secure payment options at checkout:
- PayPal
- Visa Credit & Debit Cards
- Mastercard
- American Express
- Apple Pay
- Google Pay
- Other secure checkout methods displayed during payment
2. Secure Payment Protection
All transactions on our website are encrypted with SSL secure encryption technology. Your card information, payment details and personal data are fully protected during checkout.
We do not store your credit card information on our server. All payments are processed through certified third-party payment gateways to ensure maximum security.
3. Order Payment Verification
To prevent fraudulent transactions, we may conduct brief payment verification for certain orders. This may include email confirmation, address verification or identity check.
Orders may be temporarily pending or canceled if payment cannot be verified successfully.
4. Currency & Pricing
All product prices displayed on our website are final prices (excluding shipping fees, customs duties and taxes).
Customers may see minor currency conversion fees charged by your local bank or card issuer. These third-party fees are beyond our control.
5. Payment Failed / Pending Orders
If your payment fails, times out or shows pending status, please check your bank account first. If the money was deducted but the order was not successfully placed, please contact our customer support immediately with your payment screenshot.
We will confirm and resolve your order status within 24 hours.
6. Duplicate Payment Protection
If you are mistakenly charged twice for one order, we will issue a full refund for the duplicate payment after verification.
7. Refund Procedure
All refunds will be processed back to your original payment method. Refund arrival time depends on your bank’s processing rules, usually taking 3–7 business days.
8. Fraud Prevention Rules
We reserve the right to cancel or refuse any order that shows abnormal transaction behavior, high-risk information or suspected fraud activity, to protect both the customer and our store.
9. Policy Updates
We reserve the right to update this Payment Policy at any time. Changes will take effect immediately after publication on this page.
10. Contact Us
For any payment issues, failed transactions or refund inquiries, please contact our support team: support@yourbrand.com